Terms of service
Article 1 (Scope of Application)
These Japan Prime Tour Terms of Service (hereinafter referred to as “these Terms”) shall apply between the Company (Whiteberry Co., Ltd., hereinafter referred to as “the Company”) and users regarding the services provided by the Company (hereinafter referred to as “the Service”).
In the event that separate individual provisions are established, when their content differs from these Terms of Service, the content of the individual provisions shall take precedence.
By using the Service, you are deemed to have agreed to these Terms of Service.
Article 2 (Application and Contract)
Any individual or organization (hereinafter referred to as “Applicant”) wishing to use the Service must agree to comply with these Terms and apply for service use in the manner prescribed by the Company.
The Company may refuse applications in the following cases:
When the Company determines that the applicant may violate the Company’s terms
When all or part of the application information submitted to the Company contains false or incorrect statements or omissions
When an application for use of the Service has been previously canceled
When minors or others who need consent from legal representatives or guardians for membership registration have not obtained such consent
When the Company determines that the applicant is related to antisocial forces (meaning organized crime groups, members of organized crime groups, right-wing organizations, or similar groups)
When the Company determines that the registration is otherwise inappropriate
Pursuant to the preceding paragraph, a contract for use of this Service (hereinafter referred to as the “Agreement”) shall be deemed to be formed at the time when the applicant submits an application for use, the Company accepts such application, and payment of the application deposit separately specified by the Company or the full amount of the travel fee has been completed.
Article 3 (Changes to Registration Information)
If there are changes to the registration items reported to the Company after the contract is established, the user shall promptly notify the Company of the changes using the Company’s prescribed method. The Company shall not bear any responsibility if the user suffers disadvantages due to failure to make the notification in the preceding paragraph.
Article 4 (Cancellation Policy)
（1）If the user wishes to cancel this contract, the user shall comply with the cancellation policy separately determined by the Company.
（2）If the Company cannot execute the service due to force majeure (including fire, storms, floods, earthquakes, wars, terrorism, and all other natural disasters), the Company shall return the application fee to the user by the prescribed date.
Article 5 (Prohibited Acts)
When using the Service, users are prohibited from engaging in any of the following acts:
Providing false information to the Company regarding user registration information
Infringing on the intellectual property rights, portrait rights, privacy rights, and other rights or interests of the Company, other users, or other third parties
Criminal acts or acts contrary to public order and morals
Acts that violate laws or these Terms
Acts that interfere with or may interfere with the Company’s operations
Using the Service or information or materials obtained through the Service for commercial purposes or other purposes unrelated to the Service
Using the Service in ways other than those approved by the Company
Acts of soliciting or encouraging illegal acts by others
Acts that damage or may damage the reputation or credit of the Service or the Company
Verbal abuse or threatening behavior toward Company staff, or acts that interfere with or may interfere with the Company’s business
Other acts that the Company deems inappropriate
If the Company determines that a user’s behavior in the Service falls under or attempts to fall under any of the preceding items, the Company may terminate the contract without prior notice to the user. The Company shall not bear any responsibility for any damages suffered by the user as a result of the Company’s response.
Article 6 (Handling of Personal Information)
The handling of users' personal information shall be in accordance with the provisions of our separately established privacy policy, and users shall agree to the handling of their information by our company based on that privacy policy.
When the Company outsources the implementation of an event to a third party (hereinafter referred to as "Party B"), if the User is requested to provide personal information by Party B, the User shall agree to the provision of such personal information.
In the preceding paragraph, our company will enter into a confidentiality agreement with Party B regarding the handling of personal information.
Article 7 (Suspension or suspension of service)
The Company may suspend all or part of the Service without prior notice due to unavoidable reasons. The Company shall not be liable for any damages suffered by the User as a result of the suspension of the Service.
Article 8 (Ownership and Intellectual Property Rights)
All ownership and intellectual property rights of the content on this service belong to our company. Users must not, for any reason, engage in any acts that infringe the intellectual property rights held by our company or our licensors.
Article 9 (Limit of Liability)
If a problem occurs during the implementation of an event that we have entrusted to a third party, even if we are held responsible for any reason, we will not be liable for compensation for damages in excess of the amount equivalent to the price of the event.
Article 10 (Dispute Resolution)
If a dispute arises between a user and another user or a third party during the use of the Service due to reasons attributable to the user, the user shall report the matter to the Company and shall resolve the dispute at his/her own responsibility.
Article 11 (Confidentiality)
In these Terms, "Confidential Information" means all information about the Company's technology, business, operations, finances, organization, etc. that is disclosed by the Company to the User in writing, orally or through any other media and that is known to the User in connection with these Terms or the Service, except for the following information:
General information that is publicly known and known to the user at the time the Company provides and discloses the information and the user becomes aware of it.
Information that becomes publicly available through publication or other means through no fault of the user after the Company has provided and disclosed the information and the user has become aware of it.
Information that the user lawfully obtains without any obligation of confidentiality from a third party who is authorized to provide or disclose that information.
Confidential information independently developed by the user.
Information that the Company has confirmed in writing is not subject to any confidentiality obligations.
Article 12 (Validity Period)
The Service Agreement between the Company and the User shall be effective from the date the Agreement is concluded in accordance with Article 2 until the provision of the service is completed, or until the Agreement is terminated in accordance with Article 5.
Article 13 (Transfer of Rights)
The User may not assign, transfer, grant a security interest in, or dispose of his/her status under this Service Agreement or his/her rights and obligations under these Terms and Conditions without the prior written consent of the Company.
Article 14 (Governing Law and Jurisdiction)
These Terms shall be governed by the laws of Japan, and any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court.
Article 15 (Resolution by Negotiation)
If any matter not specified in these Terms and Conditions or any doubts arise regarding the interpretation of these Terms and Conditions, the Company and the User shall negotiate in good faith and promptly resolve the matter.
Article 16 (Language)
The Japanese version of these Terms and Conditions shall be the original, and versions in other languages shall be created for convenience only.
Establishment date: July 18, 2025
